Management Lessons From Mayo Clinic by Leonard L. BerryMy rating: 4 of 5 stars
A review of the Mayo Clinic and its systems to consistently produce a high quality service of healthcare. Topics reviewed : values, culture, system engineering, personnel development, leadership and strategic planning processes. A good book to read for a health care provider at the beginning of a career and also for individuals serving in a healthcare system to compare tools and procedures used to attain institutional goals.
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